US-Based Manufacturing  ·  FDA-Registered & GMP-Certified  ·  8–12 Week Lead Times
FDA Registered
GMP Certified
Halal & Kosher
8–12 Week Lead Time
30 Years CDMO
Support & Information

Frequently Asked Questions

Everything you need to know about working with PAG Pharmatech America — from your first inquiry to finished product on shelf.

Getting Started
How do I get started with PAG Pharmatech America?

The easiest way to get started is to submit a quote request through our Contact page. Share your product concept, target dosage form (gummy, capsule, softgel, tablet, or powder), estimated monthly volume, and any key ingredients or formulation goals.

Our US team responds within 1 business day. From there, we'll schedule a discovery call to understand your brand, timeline, and budget — then provide a formal proposal.

Do I need to have a formula ready before contacting you?

No — you don't need a finished formula. We offer both custom formulation (we develop your formula from scratch based on your goals) and private label (you select from our existing proven formulas and brand them as your own).

If you have a formula, we can manufacture to your specification. If you don't, our team will work with you to develop one that meets your efficacy, taste, and cost targets.

What's the difference between private label and custom formulation?

Private label: You choose from our library of existing, market-tested formulas. Faster to market (typically 8–10 weeks), lower development cost, lower risk. Ideal for brands launching their first product or testing a new category.

Custom formulation: We develop a formula unique to your brand — specific ingredients, potencies, flavors, textures. More lead time (12–16 weeks), but you own a differentiated product that competitors can't replicate. Best for established brands or unique market positioning.

Do you sign NDAs before discussing my formula?

Yes. We execute a mutual Non-Disclosure Agreement (NDA) before any detailed formulation or proprietary information is shared. Contact us to request an NDA prior to your discovery call if you have existing IP you'd like to protect.

MOQ & Pricing
What are your minimum order quantities (MOQs)?

Our MOQs by dosage form are:

  • Gummies: 6,000 units per SKU
  • Hard Capsules: 5,000 units per SKU
  • Softgels: 5,000 units per SKU
  • Tablets: 5,000 units per SKU
  • Powders: 300 kg per SKU
  • Pet Nutrition: 300 kg bulk / 2,000 units packaged
These MOQs are designed to be accessible for emerging brands while ensuring production efficiency. Contact us if your volume needs are different — we're happy to discuss options.
How is pricing determined?

Pricing depends on several factors including dosage form, ingredient costs, order volume, packaging complexity, and whether you're using a private label or custom formula. We provide transparent, itemized quotes — no hidden fees.

Generally, higher volumes mean lower per-unit cost. We'll work with you to find a production run size that balances unit economics with your cash flow and inventory goals.

Are there setup or tooling fees?

Setup fees may apply for custom formulation development, mold creation (e.g., custom gummy shapes), and initial pilot runs. These are disclosed upfront in your quote. For private label products, setup costs are typically minimal.

Formulation
What dosage forms do you manufacture?

We manufacture six dosage forms at our FDA-registered, cGMP-certified Utah facility:

  • Gummies — pectin or gelatin base, custom flavors, shapes, and colors
  • Hard Capsules — vegetarian or gelatin shell options
  • Softgels — ideal for oil-based actives and enhanced bioavailability
  • Tablets — compressed, coated, or chewable
  • Powders — bulk or single-serve sachet formats
  • Pet Nutrition — soft chews, paste, softgels, tablets, and powders for dog and cat brands (AAFCO/NASC compliant)
Can you source specific ingredients for my formula?

Yes. We work with a network of qualified ingredient suppliers and can source both standard and specialty actives. If you have a preferred supplier or branded ingredient (e.g., a patented extract), we can work with your specification and coordinate supply chain accordingly.

Do you offer vegan or allergen-free options?

Yes. We offer pectin-based gummies (vegan), vegetarian hard capsule shells, and allergen-conscious formulation. Halal and Kosher-certified production is available on request. Please discuss specific allergen or dietary requirements during your discovery call so we can confirm compatibility with our facility's manufacturing schedule.

Certifications
What certifications does your facility hold?

Our FDA-registered US manufacturing partner holds the following active certifications:

  • FDA-Registered Manufacturing — 21 CFR Parts 111 & 117
  • cGMP Certified — dietary supplement manufacturing
  • SQF Edition 9 — food safety management
  • Halal Certified
  • Kosher Certified
  • USDA Organic — available for qualifying formulations
Certificate copies are available upon request for qualified prospects in active discussions.
What does Halal or Kosher certification mean for my product?

Our facility is certified for both Halal and Kosher production, meaning we can manufacture products that comply with Islamic and Jewish dietary laws respectively — covering ingredient sourcing, processing equipment, and facility standards.

If your target market includes Muslim or Jewish consumers, or if you're selling into markets where these certifications are required (e.g., Middle East, Israel), we can produce and document to those standards. Please indicate this requirement during your inquiry so we can schedule production accordingly.

Can I get a Certificate of Analysis (CoA) for my products?

Yes — a Certificate of Analysis is provided for every production run. CoAs document the testing results for identity, potency, purity, and safety of your finished product, in compliance with 21 CFR Part 111 cGMP requirements. These are essential for Amazon, retail buyers, and regulatory compliance.

Timeline & Production
How long does it take to get my product manufactured?

Typical lead times from confirmed order to finished product:

  • Private label (existing formula): 8–10 weeks
  • Custom formulation (new development): 12–16 weeks

Lead times include formulation finalization, ingredient sourcing, pilot batch, quality testing, and production run. Timelines can vary based on ingredient availability and current production schedule. We'll give you a confirmed timeline in your project proposal.

Can you handle rush orders?

Expedited production may be possible depending on current capacity and whether you're using an existing private label formula (which avoids development time). Contact us with your deadline and we'll assess feasibility. Rush fees may apply.

Do you provide product samples before full production?

Yes. For custom formulations, we produce a pilot batch for your review and approval before committing to full production. This is a critical quality step and ensures the finished product meets your taste, texture, and potency expectations before scaling.

Labeling & Packaging
Do you provide label design and packaging?

We offer full-service support from concept to shelf — including label design, supplement facts panel creation, regulatory-compliant copy, and packaging selection (bottles, pouches, sachets, blister packs). You can provide your own artwork or work with our team to develop it.

All labels are reviewed for FDA compliance (21 CFR Part 101) before printing.

Can you fulfill directly to Amazon FBA or my 3PL?

Yes. We can ship finished, labeled product directly to Amazon FBA warehouses, your 3PL, or your own fulfillment center. We have experience with Amazon's FBA prep requirements (FNSKU labeling, poly bagging, carton configuration) and can handle compliant shipment preparation.

Regulatory & Compliance
Are your products FDA approved?

Dietary supplements are not FDA "approved" in the same way as drugs — this is an important distinction. However, our facility is FDA-registered and operates under cGMP (current Good Manufacturing Practice) regulations (21 CFR Parts 111 & 117), which are the federal standards governing supplement manufacturing quality and safety.

All products are manufactured to comply with applicable FDA regulations for dietary supplements.

Can you help with FDA labeling compliance?

Yes. We review supplement facts panels, ingredient declarations, structure/function claims, and required label statements for FDA compliance before production. We do not provide legal advice, but our team has extensive experience with dietary supplement labeling requirements and will flag any issues before your label goes to print.

Can I sell PAG-manufactured products internationally?

Yes. Our US-manufactured products are exported to markets across North America, Europe, Asia, and the Middle East. FDA registration, cGMP certification, and our Halal/Kosher certifications are recognized and accepted in most international markets.

Import regulations vary by country — we recommend working with a local regulatory consultant for your target market. We can provide the documentation (CoA, facility certifications, product specs) typically required by customs and health authorities.

Still have questions?
Our US team responds within 1 business day. Tell us about your product and we'll give you straight answers — no sales pressure.